Technical Application Engineer

Napatech, the leading provider of reconfigurable computing, is looking for an experienced Technical Application Engineer, with a solid technical background and a keen interest in working with our valued customers.

What you will do

Working as a Technical Application Engineer, you will work in a global role and be a valued part of the R&D department, facilitating current customer perspectives to the product development department, hence ensuring competitive and cutting-edge products to a global market.

A typical day at work includes customer contact, reproducing the customers challenges in Napatech’s development lab, facilitating the debugging together with the developers, guiding the customer from incident to resolution and ensuring the transfer of valuable knowledge about product performance to R&D. First level customer contact is handled by the Field Application Engineers, and your focus will mainly be on handling technical challenges in product performance.

Who are you

We imagine that you today are recognized, not only for your drive and motivation to work with technical details, but also for your ability to bridge the gap between the customer application and product development, where the customer span goes from a non-technical end-user to a senior technical person. You are a natural helper, enjoys researching, diagnosing, troubleshooting and you are driven by identifying solutions to resolve system issues, and can explain technical details in somewhat simpler terms.

You are fluent in English, both verbally and in writing, and enjoy using your great communication skills.

Qualification & Experience

You have a minimum of 5 years’ experience in similar function as: Product Development Engineer, Application Engineer, Technical Support Engineer, Sales Engineer or Technical sales. A background with Linux administration, REST APIs, cURL, wget, python, CentOS, Debian, Cloud/Virtualization will be an advantage.

You have experience with:

• Programming (C/C++) / scripting (Shell, Python, …)
• Network Packet Capture
• Network Fundamentals and Analysis (L2 –L4)
• IP Networks
• Linux, LibPCAP, tcpdump, Wireshark and/or similar technology and tools. Experience with Suricata, BRO/Zeek, SNORT etc. is a plus
• Network troubleshooting using pcap data to debug issues and analyze use cases

You are familiar with:

• Server Architecture x86
• Cloud or Virtualization technologies (including OVS/DPDK/SR-IOV/SDN/Open Stack)
• Open-source solution and tools for Log analysis
• Networks Security – understanding the principal concepts
• Tools like Splunk, QRadar, Arcsight, Nitro SIEMs and how packet information complements event data; experience with FireEye, Palo Alto, RSA Netwitness, Blue Coat Solera

What you can expect

We offer an exciting job, in a dynamic and motivating environment, where daily life is characterized by varied activities and lots of challenges. The route from idea to decision is short, the atmosphere is informal, and cooperation and commitment is what drives us. A lot of resources are spent creating the optimal work environment for all employees.

Who are Napatech

Napatech is a Danish company with an international profile. Napatech was established in 2003 and listed on the Oslo Stock Exchange in 2013. The company is headquartered in Denmark (Søborg) with regional sales- and support offices in US and China. Napatech employs more than 80 people, 50 of whom are employed in the R&D department in the headquarter.

Napatech’s SmartNIC technology platform is based on advanced in-house developed HW, SW and FPGA IP created by our ambitious and skilled R&D engineers in close co-operation with international technology providers such as Xilinx and Intel and with a customer portfolio including more than 100 large international companies.

Next step

If you have any questions, please contact the Director, Global Technical Support, Lars Boye at lb@napatech.com.

We are reviewing the applications and invites for interviews at an ongoing basis, so do not hesitate to send us your application today.

We look forward to reviewing your application!